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Responsible gambling
To promote responsible gaming habits and support players who may be experiencing issues with their betting or playing, the casino offers various tools and features.
Deposit Limits: Players can set limits on daily, weekly, or monthly deposits to control how much money they spend on the site. This helps prevent overspending and encourages more mindful play.
Loss Limits: Another helpful feature is loss limits, which allow players to set a threshold for their losses before taking breaks from gaming or seeking support.
Session Timers: Session timers remind players of the time spent playing, helping them maintain control over their gaming sessions. Players can adjust these reminders to suit their preferences and pace themselves accordingly.
Reality Checks: Reality checks are discreet notifications that appear during gameplay after a specified period has passed (e.g., 30 minutes). These checks encourage players to take breaks, assess their play, and consider seeking support if necessary.
Self-Exclusion Options: In situations where players feel they need time away from the casino or require further assistance, self-exclusion options are available. This includes choosing from several periods:
- 24-hour exclusion
- 7-day exclusion
- 30-day exclusion
- Permanent exclusion
During this period, all accounts linked to the player's details will be closed, preventing them from accessing their funds and participating in gaming activities.
Links to Support Organizations: The casino provides easy access to reputable organizations that offer support for problem gamblers. This includes links to:
- SOS Joueurs (a French-speaking help service)
- Problem Gambling Help Ontario
- National helplines
These resources are available within the responsible gambling section of the site, ensuring players can find assistance whenever needed.
Matching Canada-Specific Standards: The casino strives to meet provincial-level standards by implementing various features common in Canadian jurisdictions. This includes:
- Site-wide self-exclusion enforced across all operator brands
- Tools like spend limits and cooling-off periods mirrored from Canadian-style regulations